I am always open to all sorts of questions-- I appreciate and welcome curiosity in my work and shop! Please visit my shop policies HERE to see info regarding the shop. Continue reading for all other Frequently Asked Questions!
1. Q: You don't have any bags available right now?! Can I reserve a spot/get a custom?
A: Any and all items are posted onto my shop when available. As the sole artisan and manager of The Kitschy Ghoul, all aspects of this shop (production/crafting, shipping, packing, accounting, social media, photography, etc.) are done by me alone, resulting in extremely limited quantities. Because I also run my business and make product at home, I do not make or hold large amounts of stock. Items/spots are "first come first serve" with no cart holds.
Currently I have been accepting custom work or reserved spots outside of regular shop updates solely through trades for true vintage Halloween collectible goods. Please visit my Trader's Corner page for more info!
2. Q: How much are your bags?
A: Bags differ in price by size in the "U-Pick Pumpkin Patch" collection (USD, not including ship & taxes). Current prices for the U-Pick Pumpkin Patch are: Small bags $125.00. Medium bags $135.00. Large $145.00. Bags under the "Heirloom Garden Collection" are individually priced and shown in the image descriptions in the gallery: HERE. Other bags sold outside of these collections are individually priced, and due to specialized one-time materials vary greatly. All prices subject to change.
3. Q: How does ordering/purchasing a "U-Pick Pumpkin Patch & Heirloom Garden" bag work?
A: Bag listings will show up on the All Products and Purses section of the shop when available. U-Pick and HG collection spots will show up as "Handmade Pumpkin Purse, Reserve Spot #'X '(Partial Payment): U-Pick Pumpkin Patch & Heirloom Garden" listings. These secure your spot as a kind of down payment. After the purchase has been confirmed, the customer must go over all the choices in the Pumpkin Patch Gallery and choose one (1) design, then email me either directly or through the Contact page with the subject line being your order number and the body stating that choice so I can begin production on it. The downpayment goes towards the chosen design, and remainder of the balance will then be invoiced and due upon receival. Contact with me must be made within 24hrs of purchase stating your choice! Failure to do so may result in your spot being relinquished-- a refund minus a 10% restocking fee will be issued. All items are first come first serve with no cart holds.
4. Q: What is the difference between "U-Pick Pumpkin Patch" and "Heirloom Garden" collections?
A: Since I am the sole artisan/creator in the shop with many designs to pick from and sadly not time enough to devote to every client, I have created the ‘U-Pick Pumpkin Patch’ line (link to gallery pages) which helps streamline the pricing and buying process for handmade bags placed in this collection, so that there is as little confusion as possible for me and the prospective client. Handmade bags under the 'Heirloom Garden' line were once limited production and/or special editions, they will not be exactly the same as their initial release containing substituted materials, and pricing is individually based. See image descriptions in the gallery here for pricing and info on each Heirloom Garden piece.
5. Q: How long before my bag ships?
A: Turn around times for bags varies on the workload I currently have, since everything is handcrafted to order times are approximately 4-5 weeks before a bag is shipped to its new home. If any changes or delays occur, I will inform you as soon as I can!
"U-Pick Pumpkin Patch & Heirloom Garden" listings are work/time slots, and are NOT ready to ship. Turn around times apply.
6. Q: When do you post bags/products?
A: I will typically create a post onto IG and FB with dates and intentions for upcoming shop drops; they'll be scheduled to the day, up to the hour (Mountain Standard Time). Other instances I'll do what I like to call "Trick or Treat" drops, where I will only post the day a drop happens, but not the hour. This is to keep things fresh and fair for new customers to snag spots/items! Stay connected and keep up to date when the next shop drop occurs!
7. Q: How many bags do you post on your updates?
A: I try and post at least three (3) ‘U-Pick Pumpkin Patch’ bag spots per shop drop among other offerings. Sometimes instead of U-Pick spots, I release ‘Limited Edition’ or 'OOAK' (One Of A Kind) bags. These are specialty bags and are posted to their own listing-- these will often only be offered for a very limited amount of time.
8. Q: Can I change details on my U-Pick Pumpkin Patch/Heirloom Garden bag?
A: I consider myself a pretty amenable person, so it doesn’t hurt to ask for perhaps a different lining to one you’ve seen in one of my previous bags, or to a different charm on the inside zipper, though it highly depends on my stock availability, and is not applicable to things that are marked 'OOAK', 'Special Edition', 'Limited Edition' or any variation of these that differentiate a product from my regular stock of supply. Requests for complete color changes, or the use of fabric prints I don’t have or haven’t used are considered custom work-- see previous question (#1) regarding obtaining a custom/reserve spot.
9. Q: What are the dimensions of your bags?
A: All bags are approximately 3 inches thick. Diameters of each bag are as follows: Large 12.50 inches. Medium 10 inches. Small 8 inches. All straps are removable/interchangeable and already included with a bag-- Medium and large come with adjustable straps (up to 60 inches in length, 3/4 inches wide), but the small bag strap is not adjustable-- the strap is a 3/8 inch thick corded static 55 inches. More or less length can be added/removed upon request. Purchase of individual straps is available upon request as well with a 60% off discount when purchased with $20 or more worth of product. Straps are also handmade and subject to some turn around times.
10. Q: Do you ship internationally/worldwide?
A: I will attempt to ship worldwide, but as a word of caution: it can be very cost prohibitive! Please read my shop policies to keep yourself informed before making a purchase!
Thank you for reading!
If you didn't see your question, please feel free to use my Contact Page to ask me any and all questions and I will get back to you as soon as I can!