FAQ's

I am always open to all sorts of questions-- I appreciate and welcome curiosity in my work and shop! Please visit my shop policies HERE to see info regarding the shop. Continue reading for all other Frequently Asked Questions!
Image of ghost putting up signs. Text reads: Please no tricks, here's your FAQ's
 
1. Q: You don't have any bags available right now?! Can I reserve a spot/get a custom?
A: I have wait list program called The Ghoul List , please follow link for more info. Besides that, all items are posted onto my shop when available. As the sole artisan and manager of The Kitschy Ghoul, quantities are extremely limited. Items and/or  work spots are "first come first serve" with no cart holds.

2. Q: How much are your bags?
A: Bags in the "U-Pick Pumpkin Patch" collection are priced by size. Bags in the "Heirloom Garden" Collection are priced individually (shown in the image descriptions). Link to the whole Pumpkin Patch HERE.
Other bags sold outside of these collections are individually priced. All prices shown subject to change, and do not include shipping and tax.
 
3. Q: How does ordering/purchasing a "Work Spot" work?
A: "Work Spots" will show up on the All Products and Purses section of the shop when available, and are only for work on designs shown in the Pumpkin Patch Galleries. These are first come first serve; the listing functions as a deposit to secure the time slot. After the purchase has been confirmed, a form to fill out details of your bag will be sent to the email attached to the sale within 24 hours of payment confirmation.
 
4. Q: How long before my bag ships?
A: Turn around times for bags varies greatly; since everything is handcrafted to order, turn around times are typically around 2-3 weeks. If any changes or delays occur, I will inform you as soon as I can!
⚠️Important⚠️
"Handmade Purse Work Spot Deposit" listings are time slots, and are NOT ready to ship. Turn around times apply.
 
5. Q: When & how often do you post bags/products?
A: I aim to do an art drop once a month, and typically each update includes 2-3 work spots. Sometimes, though rarely, I will release a ready to ship bags among those work spots. All art drops dates and times are announced throughout my socials, and to the front page of my website.

6. Q: Can I change details on my U-Pick Pumpkin Patch/Heirloom Garden bag?
A: It highly depends on my material supply availability, I will not work outside of my current holdings, but I am amenable to most small non pattern altering changes. Extra fees may apply depending on the complexity/material.

8. Q: Do you do custom rugs?
A: I'm very sorry to say that I do not.

7. Q: How do I care for my handbag and/or rug?
A: I highly recommended only spot cleaning your item(s) as putting them through the wash may damage or heavily distort certain details. Rug pieces are intended as art pieces primarily, and should be located in a low traffic areas. Bags are constructed with a mix of different types of upholstery grade materials, but some specialty upholstery materials used can be stained or otherwise aesthetically ruined with a regular wash.

9. Q: Do you ship internationally/worldwide?
A: Unfortunately due to various complications, I can no longer ship internationally.
 
Thank you for reading!
If you didn't see your question, please feel free to use my Contact Page to ask me any and all questions and I will get back to you as soon as I can!